Terms of Service

Terms of Service

Last updated: October 10, 2026

TapSafe Terms of Use

These Terms of Service (“Terms”) are a legally binding agreement between you and TapSafe LLC, a Wyoming limited liability company (“TapSafe”, “we”, “us”, “our”), and govern your use of the TapSafe mobile app and website (the “Services”). By creating an account or using TapSafe, you agree to these Terms. If you do not agree, do not use the Services.

Contact: support@tapsafe.app

Registered office: 1021 E Lincolnway, Cheyenne, WY 82001, United States

1) Safety disclaimer (read this first)

TapSafe is a communication aid and is not an emergency service. It is not a substitute for calling 911 or your local emergency number, and TapSafe does not contact 911, police, fire, medical, or other emergency services on your behalf. If you are in immediate danger, call 911 or your local emergency number first. TapSafe depends on device battery, GPS, connectivity, carriers, third-party services, and user input. Delivery, availability, speed, and accuracy of alerts and location information are not guaranteed.

2) Who can use TapSafe (eligibility & account)

You must be 18 or older, or the age of majority in your jurisdiction, and you must comply with applicable laws when using TapSafe.

You are responsible for maintaining accurate account information and keeping your login credentials secure.

You are also responsible for ensuring that any person you add as a recipient or trusted contact has consented to receive messages from you where required.

3) What TapSafe provides (service description)

TapSafe lets users configure emergency actions, store trusted contacts, and send alerts that may include location or other emergency-related information.

Some features require location access, notifications, background permissions, internet access, carrier services, or other device capabilities. Features may change over time, and some features may be added, modified, limited, or discontinued.

4) Subscriptions, trials, billing, and pricing

Auto-renewing subscriptions are billed by Apple or Google through their respective app store billing systems. Your subscription renews automatically unless cancelled at least 24 hours before the end of the then-current billing period.

Payment is charged to your Apple ID or Google Play account when you confirm your purchase. Your account will be charged for renewal at the then-current subscription price within 24 hours before the end of the current billing period unless you cancel. The price, billing period, and renewal terms are shown to you before you subscribe.

You can manage or cancel subscriptions through your Apple App Store or Google Play account settings. Prices and taxes may vary by region.

Refunds are handled by Apple or Google under their own policies.

If you cancel a subscription, your access continues until the end of the paid billing period unless otherwise stated by the applicable app store.

If a free trial is offered, any unused portion may be forfeited when you purchase a subscription, unless the applicable app store policy provides otherwise.

We may change pricing, plans, or features from time to time. If we change the price of an existing subscription, we or the applicable app store will notify you in advance as required by law, and the new price will apply from your next renewal unless you cancel.

Certain messaging-related features may be subject to separate fair-use limits, top-up purchases, or other usage-based restrictions as described in the app and in Section 5.

5) Messaging, fair use, top-ups, and abuse prevention

TapSafe includes messaging features that may allow users to send emergency-related SMS messages to selected recipients. You are responsible for the recipients you choose, the content you send, and for ensuring that you have the right to contact those recipients, including any consent required under the U.S. Telephone Consumer Protection Act (TCPA) and similar laws. TapSafe does not send marketing SMS messages.

To protect users, recipients, carriers, and the integrity of the Service, TapSafe may apply fair-use limits, spending limits, top-up requirements, invitation caps, delivery restrictions, throttling, temporary pauses, blocks, or other controls to messaging features.

Messaging availability may depend on your subscription tier, your included messaging allowance, any purchased top-up balance, the estimated cost of delivery, carrier requirements, destination country, and abuse-prevention controls.

TapSafe may pause, limit, or block certain SMS functionality if:

(a) your included allowance or purchased top-up balance is exhausted;

(b) the estimated cost of a message exceeds your remaining balance;

(c) an invitation or resend cap is reached; or

(d) we detect suspected abuse, fraud, spam, false emergencies, unlawful use, attempts to bypass limits, or other conduct that may harm TapSafe, recipients, carriers, or third parties.

Any messaging allowance, top-up balance, or similar in-app value is a limited service entitlement only. It is not banked money, has no cash value, is non-transferable, and is not redeemable for cash except where required by law.

Messaging allowances and top-up-related usage entitlements may reset, be recalculated, or otherwise change at the end of the applicable billing or plan period, as described in the app or purchase flow.

Message and data rates may apply depending on the recipient’s mobile carrier plan.

Recipients can reply STOP to opt out of TapSafe emergency SMS and HELP for help, where supported.

Carriers are not liable for delayed or undelivered messages.

Carrier delivery is not guaranteed. Message delivery speed, availability, and success depend on device status, connectivity, carrier routing, destination, and other factors outside our control.

False emergencies, spam, harassment, stalking, unlawful content, and unlawful tracking are prohibited.

If you believe a messaging restriction, pause, block, or enforcement action was applied in error, you may contact support@tapsafe.app.

6) Acceptable use

You agree not to:

(a) use TapSafe for unlawful acts, harassment, stalking, threats, privacy violations, or any harmful purpose;

(b) interfere with, disrupt, probe, reverse engineer, or bypass the security or operation of the Services;

(c) misuse location features to track someone without lawful basis or consent;

(d) send unlawful, deceptive, abusive, or fraudulent communications through the Service; or

(e) attempt to evade TapSafe’s limits, safeguards, or enforcement mechanisms.

7) Location & permissions

Some features require location, notifications, contacts, camera, microphone, or other device permissions. Granting access is voluntary, but certain features will not function without the necessary permissions.

For more information about how TapSafe handles personal data, see the Privacy Policy.

8) Third-party services & app stores

TapSafe may integrate with Apple, Google, RevenueCat, Superwall, Supabase, Twilio, carriers, and other third-party service providers and infrastructure vendors. Their terms, policies, and technical limitations may also apply.

For iOS users: these Terms supplement, and do not replace, Apple’s Licensed Application End User License Agreement:

https://www.apple.com/legal/internet-services/itunes/dev/stdeula/

9) Intellectual property & license

TapSafe and all related content, branding, software, and materials are owned by TapSafe LLC or its licensors.

Subject to these Terms, we grant you a personal, limited, non-exclusive, non-transferable, revocable license to use the app for its intended purpose.

You may not copy, modify, distribute, sell, sublicense, or create derivative works from TapSafe except as permitted by law or with our written permission.

10) User content & feedback

You retain rights in the content you submit through the Services, such as names or information you enter for trusted contacts.

You grant TapSafe a non-exclusive, worldwide, royalty-free license to host, process, transmit, and use that content solely as necessary to operate, maintain, and improve the Services.

If you send feedback, suggestions, or ideas, we may use them without restriction or compensation to you.

11) Open-source notices

TapSafe may include open-source software components licensed under their respective terms. Applicable notices may be provided in the app, in documentation, or upon request.

12) Privacy

Our Privacy Policy explains what we collect, how we use it, and how we share it, including in relation to location, contacts, messaging-related records, and analytics. The Privacy Policy forms part of these Terms.

13) Service changes; beta features

We may add, change, suspend, or discontinue any part of the Services at any time.

Some features may be identified as beta, preview, or experimental. These features may be unstable, incomplete, or subject to change or removal without notice.

14) Security

We use reasonable safeguards designed to protect the Services and the personal data we process, including measures such as encryption in transit and access controls. However, no system is completely secure.

15) Warranty disclaimer

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND.

WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AVAILABILITY, ACCURACY, OR RELIABILITY. WE DO NOT WARRANT THAT ALERTS, MESSAGES, OR LOCATION INFORMATION WILL BE DELIVERED, TIMELY, ACCURATE, OR ERROR-FREE, OR THAT THE SERVICES WILL BE UNINTERRUPTED OR SECURE.

Some states do not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you.

16) Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, TAPSAFE LLC AND ITS AFFILIATES, MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, AND CONTRACTORS ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF DATA, PROFITS, REVENUE, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATED TO YOUR USE OF, OR INABILITY TO USE, THE SERVICES, INCLUDING ANY FAILURE OR DELAY IN DELIVERING AN ALERT, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES IS LIMITED TO THE GREATER OF:

(a) THE AMOUNT YOU PAID FOR THE SERVICES IN THE 12 MONTHS BEFORE THE CLAIM AROSE; OR

(b) US $100.

Some states do not allow the exclusion or limitation of incidental or consequential damages, or of liability for fraud, gross negligence, willful misconduct, or death or personal injury, so some of the above limitations may not apply to you. Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law.

17) Indemnity

You agree to indemnify and hold harmless TapSafe LLC and its affiliates, officers, directors, employees, and contractors from and against claims, liabilities, losses, damages, costs, and expenses arising out of or related to:

(a) your misuse of the Services;

(b) your violation of these Terms;

(c) your unlawful messaging or communications;

(d) your failure to obtain required recipient consent; or

(e) your violation of any law or third-party right.

18) Export controls & sanctions

The Services are operated from the United States and are subject to U.S. export control and economic sanctions laws. You represent and warrant that you are not located in, organized under the laws of, or ordinarily resident in a country or region subject to comprehensive U.S. sanctions, and that you are not listed on any U.S. government list of prohibited or restricted parties, including the U.S. Treasury Department’s Specially Designated Nationals (SDN) List. You agree not to use the Services in violation of these laws.

19) Suspension, termination, and messaging restrictions

You may stop using TapSafe at any time.

We may suspend, restrict, limit, or terminate access to all or part of the Services, including messaging features, where we reasonably believe there has been a violation of these Terms, abuse, fraud, false emergency activity, repeated recipient complaints, attempts to circumvent fair-use limits or messaging controls, non-payment, unlawful conduct, risk to the Service, or risk to other users, recipients, carriers, or third parties.

We may also apply temporary or permanent restrictions to invitations, resends, emergency SMS delivery, top-up usage, account access, or related messaging functionality while reviewing suspected misuse or protecting the integrity of the Service.

Subscription cancellation remains managed through Apple or Google under Section 4. To request account or data deletion, use any in-app option provided or contact support@tapsafe.app from your account email.

20) Governing law, disputes & venue

These Terms, and any dispute arising out of or related to these Terms or the Services, are governed by the laws of the State of Wyoming, United States, without regard to its conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Informal resolution. Before filing a claim, you agree to first contact us at support@tapsafe.app and describe the dispute so we can try to resolve it informally. If the dispute is not resolved within 30 days, either party may proceed as described below.

Venue. Any claim must be brought exclusively in the state courts located in Laramie County, Wyoming, or in the United States District Court for the District of Wyoming, and you and TapSafe consent to the personal jurisdiction of those courts. Either party may instead bring an individual claim in small claims court if the claim qualifies.

If you live outside the United States, this section does not deprive you of any mandatory consumer protection rights or remedies, including any right to bring a claim in the courts of your country of residence, that you have under the laws of that country.

21) Changes to these Terms

We may update these Terms from time to time. If we make material changes, we may notify you in-app, by email, or by other appropriate means.

Your continued use of the Services after the updated Terms take effect means you agree to the revised Terms.

22) Miscellaneous

Severability. If any provision of these Terms is found unenforceable, the remaining provisions will remain in effect.

No waiver. Our failure to enforce any provision is not a waiver of that provision.

Assignment. You may not assign these Terms without our prior consent. We may assign these Terms to an affiliate or successor in connection with a merger, acquisition, reorganization, or sale of assets.

Force majeure. We are not liable for delays or failures caused by events beyond our reasonable control.

Entire agreement. These Terms and the Privacy Policy form the entire agreement between you and TapSafe regarding the Services.

Electronic communications. You agree that we may provide notices, disclosures, and other communications to you electronically, including by email, in-app notice, or posting on our website, and that these communications satisfy any legal requirement that they be in writing.

Notices to TapSafe. Legal notices to TapSafe must be sent to TapSafe LLC, 1021 E Lincolnway, Cheyenne, WY 82001, United States, with a copy by email to support@tapsafe.app.

California users. Under California Civil Code Section 1789.3, California users may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210.

Contact: support@tapsafe.app